Privacy Policy

Data Controller

CueActors is operated by Oleh Konovalenko, an individual based in Switzerland. Contact: privacy@cueactors.com. A postal contact address is available to data subjects on request.

Jurisdiction

Switzerland (revised Federal Act on Data Protection - nFADP). For users in the EU/EEA, the General Data Protection Regulation (GDPR) applies where it is stricter.

Data we collect

• Account data (email, name, password hash, profile info)
• Waitlist data (email address, if you join the launch waitlist)
• Content you create (watchlists, ratings, follows, inquiries)
• Usage data (app interactions, analytics)
• Device data (push token, language, region)

How we use it

• Provide and improve the service
• Authenticate and secure your account
• Send notifications you opted into
• Notify waitlist subscribers when the apps launch
• Comply with legal obligations

Waitlist & marketing email

If you join our launch waitlist, we store your email address to email you when the apps go live. The legal basis is your consent. This list is managed by our email provider Resend, and you can unsubscribe at any time.

Lawful bases (GDPR Art. 6)

Contract · Consent · Legitimate interest · Legal obligation.

Automated processing and AI

CueActors uses AI-assisted features (for example recommendations and discovery) that analyse your in-app activity - such as your watchlist, ratings and follows - to suggest relevant titles. These features do not make decisions that produce legal or similarly significant effects about you. You can ask us about this processing at any time.

Third parties (processors)

We share data only with the processors needed to run the service:

• Google Cloud - hosting, database and storage (EU regions)
• Resend - transactional and waitlist email (United States)
• Authentication providers - Google, Apple and Facebook sign-in
• Cloudflare - cookieless website analytics (sets no cookies)
• Affiliate networks - only when approved, for outbound link tracking
• Payment processors - when subscriptions launch (e.g. App Store, Google Play, Stripe)

Data location & international transfers

Our core infrastructure (hosting, database, storage) is in European data centres (Switzerland and EU regions). Some processors operate outside Switzerland/the EEA - notably Resend(email, United States). Where personal data is transferred outside Switzerland/the EEA, it is protected by appropriate safeguards (EU Standard Contractual Clauses and the processor's Data Processing Agreement).

How we protect your data

We apply appropriate technical and organisational measures, including encryption in transit (HTTPS/TLS), hashed passwords, access controls and optional two-factor authentication. No system is perfectly secure, but if a breach is likely to affect your rights we will notify the competent authority and, where required, you.

Retention

• Active accounts: while the account is active
• Waitlist: until launch, or until you unsubscribe
• On deletion: personal data anonymised immediately

Your rights

Access · rectification · erasure · portability · restriction · objection · withdraw consent. Contact us at privacy@cueactors.com. We respond within 30 days. You may also lodge a complaint with a supervisory authority - the Swiss Federal Data Protection and Information Commissioner (FDPIC), or your local authority in the EU/EEA.

Children

The service is not directed to users under the age of 16. We do not knowingly collect data from children below this age.

Changes

Material changes are notified in-app or by email at least 14 days in advance.

Contact

Privacy enquiries: privacy@cueactors.com
General contact: press@cueactors.com